August FEW Meeting | Changing the Narrative on Handling Conflict: Conflict and Communication Tools for Leaders

Presenter: Jodi Maus, Training & Development Manager at Magnifi Financial

The reality is that conflict happens in the workplace, and everyone approaches conflict differently. This session will help you identify sources of conflict and tools to deal with conflict in a way that maintains relationships during difficult conversations. In this session, you will:

• Define conflict, indicators, causes, and reactions to conflict.
• Learn tools to communicate openly and honestly with coworkers, managers, and customers.
• Utilize conflict situations to share ideas and approaches to resolving conflict.

Jodi Maus serves as the Training and Development Manager at Magnifi Financial, bringing over 18 years of expertise in human resources and training. As a graduate of St. Cloud State University with a degree in Business Management and Human Resources, Jodi is a dedicated leader in employee and organizational development. At Magnifi, Jodi oversees new hire training, employee development programs, and leadership training initiatives. Her expertise is supported by multiple certifications, including DiSC, Gallup Strengths, Prosci Change Management, and Coaching. Jodi also leads Magnifi Training Services, which aims to empower business and community leaders with tools to foster positive workplace transformations. Jodi’s passion for education and leadership development continues to inspire individuals and organizations to thrive.

Thank you to our August meeting sponsor, ASip Consulting!